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Understanding Customers

Luke Hohmann, distinguished author and founder of Enthiosys, has started blogging to help us better understand our customers in driving innovative solutions. You know, the customer collaboration over contract negotiation part of the Agile Manifesto.

As he indicates in a recent entry, understanding your customers should be fun, not dreadful.

 

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petebehrens (Pete Behrens) : @Armond_M sorry, no recording of my Leading Agility "Inside-Out" from #RallyOn2012. Will look for a future recording opportunity.

petebehrens (Pete Behrens) : (time lapse) I DID IT! I ran a 44:30 10k - on a flat sea-level course in Seattle in cool weather. Mile high #BolderBoulder next.

petebehrens (Pete Behrens) : Amazing - 5:20am in Seattle hotel, all 9 treadmills are busy. Good motivation to run outdoors today.

Armond_M (Armond Mehrabian) : @petebehrens Thanks for sharing the slides. Is there a webinar-like presentation of these slides somewhere? #RallyON2012